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Story PortalTroubleshooting

Editor Performance

Overview

Performance issues can make the editor slow or unresponsive. This guide covers common performance problems and solutions.

Symptoms

Performance Issues

  • Editor is slow
  • Lag when interacting
  • Delayed responses
  • Freezing or hanging
  • High memory usage

Causes

Common Causes

  • Large Stories: Very large or complex stories
  • Many Elements: Too many elements on canvas
  • Browser Issues: Browser performance problems
  • System Resources: Insufficient system resources
  • Network Issues: Slow network connection

Solutions

Story Optimization

  • Reduce Element Count: Remove unused elements
  • Simplify Structure: Simplify complex structures
  • Optimize Content: Optimize scene content
  • Use Layers: Hide elements not in use

Browser Optimization

  • Close Other Tabs: Free up browser resources
  • Clear Cache: Clear browser cache
  • Update Browser: Use latest browser version
  • Disable Extensions: Disable unnecessary extensions

System Optimization

  • Close Other Applications: Free up system resources
  • Check Memory: Ensure sufficient RAM available
  • Update System: Keep system updated
  • Restart Browser: Restart browser periodically

Performance Tips

Best Practices

  • Work with reasonable story sizes
  • Use performance mode for large stories
  • Hide elements when not needed
  • Optimize canvas organization

Next Steps

Learn about Authentication Issues for sign-in problems.

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